FAQs

We accept Paypal, Visa, Mastercard and AMEX secured by GeoTrust SSL Encryption 128-bit

All items are in stock otherwise it will be displayed out of stock on the product listing page

Presale means we are out of stock or it is a new product arriving soon, you can still purchase presale items and when the product is restocked you will be first customers we ship to

We work closely with Australia post, you can have your parcel delivered to a parcel locker at over 260 locations Australia wide or selected Australia post outlets its free to register More Information on Australia Post Parcel Lockers. In some cases Australia post will leave a card with further instructions

You will receive an email confirmation that your order has been received, this is to indicate that we have received your sales order

You will receive an email confirmation that your order has been shipped

Yes all orders are trackable, you will receive a tracking number with your shipping confirmation email. Please note there can sometimes be delays with carriers tracking data updates and postal networks

Yes you can login to your account My Account at anytime and check the status of your order

Click Here to request your password to be sent to your email

Yes you can login to your account My Account at anytime and check past orders history

Yes our website is secured by GeoTrust SSL Encryption 128-bit, This is same Encryption all major banks use - All information you type is secure and Encrypted - During the checkout process or at any time you login to your account you will see a "Padlock" that will appear in the top left corner of the url this indicates the GeoTrust SSL Encryption 128-bit is active

Yes, all the products we sell come with full 12 months replacement warranty, which is included in the standard purchase price. The Warranty Period of the item starts at time of receipt by the first end user

Our products come straight from the manufactures factory we cut out all the middle men along the way, We work closely with manufactures not importers and distributors. Some of the benefits of working directly alongside manufactures, is being continually updated with the latest technology and product developments as well as the latest production runs that we pass directly to you our customers